# Frequently Asked Questions

Find answers to the most commonly asked questions about our products, services, and policies. If you need further assistance, feel free to contact our support team

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- ONDC (Open Network for Digital Commerce) is a government-backed initiative in India aimed at creating a unified digital commerce ecosystem. It aims to break down silos between different e-commerce platforms and enable small businesses to participate more effectively in online commerce.

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- ONDC acts as a digital intermediary that connects buyers and sellers through a network of gateways and aggregators. Buyers can search for products and services across multiple platforms, while sellers can list their offerings on different platforms.
- ONDC uses open APIs and protocols to ensure interoperability between different platforms, enabling seamless transactions.

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- Small businesses: ONDC can provide a level playing field for small businesses by giving them access to a larger customer base and reducing their reliance on a single platform.
- Consumers: Consumers can benefit from a wider range of products and services at competitive prices, as well as greater convenience and choice.
- Platforms: ONDC can help platforms expand their reach and attract more users by integrating with the broader ecosystem.

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- Increased competition: ONDC can lead to increased competition among sellers, potentially resulting in lower prices for consumers.
- Improved discoverability: Sellers can reach a wider audience through ONDC, increasing the discoverability of their products and services.
- Greater inclusivity: Small businesses and sellers from remote areas can easily participate in the digital economy.
- Reduced entry barriers: ONDC can reduce the barriers to entry for small businesses, making it easier for them to participate in online commerce.
- Enhanced consumer experience: ONDC can provide consumers with a more seamless and convenient shopping experience.
- Expanded consumer choice: Buyers can access a wider range of products and services.
- Improved efficiency: Streamlined processes can reduce transaction costs and improve overall efficiency
- Data privacy: Ensuring data privacy is a hallmark of ONDC

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- Integration: Integrating different platforms and systems can be technically challenging.
- Adoption: Encouraging adoption by both buyers and sellers can take time.
- Competition: ONDC may face competition from established e-commerce giants.

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- Businesses: If you are a business, you can explore opportunities to list your products or services on ONDC platforms.
- Consumers: You can start using ONDC-enabled platforms to discover new products and services.
- Developers: You can develop applications and integrations that leverage ONDC's APIs.

## Ready To Expand Your Business ?

Join ONDC with Valar Commerce today and unlock the potential of this revolutionary network.